Customer Testimonials
Cannot thank Devin and Austin enough for getting me out of a terrible situation and into this Jeep. It was a very crappy process with a car that broke down and they were both super helpful, patient and explained everything during the process. Would highly recommend both of them! Thanks again guys!
My wife and I purchased yesterday a 2025 Jeep Grand Cherokee at Shepherds in Rockland and Devin was our sales associate who assisted us. He was friendly, knowledgeable and guidedus through the sales process. We enjoyed working with him very much!
I just got a 2023 Grand Cherokee L Limited and I Love it! After not getting much help at tuckers, Devin at Shepards assisted me and got me into exactly what I Needed, it was great service, no pressure into buying anything and met everything I wanted for a vehicle, it was so easy! If you guys are looking for a new vehicle I highly recommend asking for Devin at Shepards! He will work some magic to get you exactly what you need, 5 stars from me!
Trevon helped me with the experience. Made the process easy for me and I won a 75 in TV. Excellent sales team to work with!
Very friendly, and went above when asked to help during a tough situation.
Trevon was amazing while my daughter and I were getting a newer vehicle today! Super appreciated the help and patience!!
Thank you very much Steven for all your help!
Abdul and Mike at Shepard dodge was amazing. They were there for every step and patient with us it was a long day but a fantastic day. They are there to help in any way they can they will try to find a way to work with you. Thank you so much !!!!!! We love the truck !
I came in to buy a car and got a better deal than I thought I could get in the first place! Thanks sheapards for making this happen!
Good service. Thank you.
Very professional. Got us right in.
Best customer service team and best service department i bought a 2019 Jeep and I have no regrets
Did what I asked for in a timely manner at a reasonable rate. Josh in service was respectful and polite.
Excellent dealership!
Very friendly staff .
Over 2000 miles from our homebase Grand Wagoneer needed service. Josh and company took care of us like family... we will back again for a new vehicle.. thank you
Went in for a oil change and some other issues Josh Shepard was excellent at explaining everything and made sure he got things done and I was on vacation at the time from another state would recommended them 100%
Exceeded my expectation
The Service Crew is very friendly and knowledgeable
Great customer service
They have always treated me well
Service and attitude are fantastic at Shepherd.
Great service
They had my Jeep towed and repaired while I was out of town. I was completely satisfied.
Customer Service is the best. Put a sticker on my car!
Just had our 2022 grand Cherokee in for service today and they was great it was done in the time they said an very pleasant service people
I had a warranty service preformed in Shepard's service department, and couldn't have asked for a better worry free experience, unlike the waste of time I had to endure trying to get the simplest of tasks done at Quirk Dodge of Belfast. Save your self a lot of time and headaches by taking your vehicle to the people who you can trust to do it right Shepard Chrysler Dodge Jeep of Rockland.
Good customer service. Good options for vehicles in stock. Normal prices from what I've seen
Shepard Dodge service department goes out of their way to help their customers. Great people all thru the dealership. I can’t say enough good about Josh,Scott,Amanda,Shawn and Steven in the service and parts department
Excellent service
I knew what I wanted. I called in and dealt with Jonathan and Darrell the Finance Manager. I couldn’t have asked for a better experience. Excellent service! They even brought the car to my house! Excellent job guys. I would recommend these guys to anyone looking for a new Jeep!
As always, I would recommend Shepard’s to anyone who wants service, honesty, reliability. For people who think that dealers are more expensive than private mechanics, they are wrong. I shopped around for new tires, including tire specific service centers. Shepard’s prices for the same tires couldn’t be matched by at least 3 local tire centers. They were also less expensive for a wheel alignment as well. They always work on my truck at the time it is scheduled unlike some places where you have to leave your vehicle for more than one day. Thank you for your consistent ... Read More Google - Aug 5, 2022
Top notch dealership! Darrell was wonderful to work with and very efficient. I love my new Jeep Grand Cherokee!! Definitely will go through Shepard again
Always easy to get an appointment. Everyone is always courteous and helpful. And service work is performed in a timely manner so I'm not stuck in a waiting room all day.
They treat you like a friend or family.
Service department is excellent correcting the problem we are very satisfied
My husband and I had a great experience in purchasing our new Dodge Challenger! We both want to thank Austin Cunningham of Shepard motors for making it such a simple process to go through! Thanks Again!
I had to have warranty work performed on my vehicle. Called the service department and set up an appointment. Upon arrival, they had a loaner vehicle ready to go and by the end of the day, I had a new rear window installed. It was a smooth process with no issues at all. Thanks!
Very pleased with the oil changes and tune ups and even bigger issues. Loaner car if you need to run local errands. Pleasant bunch.
We have had an excellent experience with Shepard's since the day we purchased our car. Service has been simple and easy.
Salesman Austin Cunningham always goes the extra mile and finds us a vehicle!
I recently was looking to upgrade my 2010 and I got a 2017 dodge journey with only 34,000 miles on it. I absolutely love it. Steven Powell was awesome to work with and very friendly,helpful, the only complaint was it took 4 hours.
Got my new 2021 Classic Tradesman Regular Cab short box love it just had my 1st service and the service department is very friendly and professional 👍🏻
Great experience buying my new RAM 1500 at Shepard’s. Steve Powell is a top notch salesman because his personality is genuine . He is truly trying to get you exactly what you want in a vehicle . If he doesn’t have the answer to a question . He will tell you so , and then he will go get you a correct answer . He doesn’t tell stories , he doesn’t “ Buddy “ you to death . He is low key , smart , friendly , and dryly humorous . Aside from this , we have always been loyal customers to Shepard’s Service Department. We will definitely be buying ... Read More Google - Feb 12, 2022
Great customer service. The service dept is excellent. I went there because the dealership I bought my vehicle from had a problem and basically said it was my problem Shepard fixed it and I will be a customer of theirs now.
Relatively fast, smooth sales experience. Team was quick with follow up and answered all questions promptly.
Good people great service
Shepard Chrysler is a great place to buy a car or truck they are very friendly an honest people they are willing to work with you to help you get the vehicle you want it was the best vehicle buying experience I have ever had Austin was a very honest person an went out of his way to make me happy with my new Dodge Ram 1500 got an awesome deal I could not refuse cut my payment bye$130.00 no one else could come close will bye there again for sure great people thanks for an awesome truck👍🏻
Dealing with the prospect of buying a new or even a used vehicle can be full of anxious moments. Not so when working with Ahmet Arif Meyveagaci at Shepard in Rockland. Ahmet is very knowledgeable, professional and full of useful information when trying to consider all the variables when purchasing a vehicle. 5-stars all the way!!!
I have always had Shepard CDJR service my cars and trucks. I have purchased a few through them also. Even when I didn’t have a CDJR, I would take the vehicle to them. I moved out of state a year ago and I still make a point to plan my trips to Maine around the timing of when my Chrysler 300 needs work or service. Thank you guys for everything!
Extremely helpful staff with a great team of sales reps. Got me the truck of my dreams in time for me to start traveling for the military on to my next base. Absolutely recommend checking out how they can help you. Ask for my man Matt and he'll find you what you're looking for.
Easy to work with! Everything done on time and as discussed! Always a job well done!
I recently purchased my 3rd vehicle, a beautiful and amazing 2020 Ram Warlock. My all time favorite truck so far!! I love it so much that I will only allow Shepard’s certified mechanics work on it. Even for simple oil changes. They are extremely professional and I always have faith in their service. Can’t thank them enough, I truly love my new truck and look forward to my next purchase down the road.
The Service Department is EXCELLENT!!! I’ve had Medical issues come up I’ve had emergency work come up and even my family’s cars need something and these people have ALWAYS gone above and beyond to fit us in and make me feel the best and safest in our vehicles no matter what. I trust NO-ONE with our vehicles other than Shepard’s. Hands down I Love these guys.
Fast Service. Great Pricing. Great people. Love it.
The service here is always prompt and friendly. What else could you ask for?
Easy to get appointment and work done quickly
Great customer service and quick response back for an inspection. Would highly recommend.
Helpful and friendly sales staff. Helped me get in the right vehicle for me.
Service department is very helpful and had a great experience when I purchased my Jeep last year !
Awesome customer service!!
Small dealership, but the service department has been very helpful and took care of a recall for my Renegade quickly and professionally.
Great Service
What a great day!!! My husband and I were planning to test drive a new Chrysler Pacifica Touring L at Shepherd today. My husband called early this morning to see if we could set up an appointment . A gentleman named Logan happened to answer our call. Here is where our experience continued to get better and better! The outdoor temperature was in the low teens. Logan had pulled our requested vehicle close to the door, and had it warming up. Greatly appreciated since leather seats are much nicer warmed up! He got in the back of the vehicle to explain ... Read More Google - Jan 31, 2021
Amazing people.
Great customer service and they are always on it.