Customer Testimonials
Just had our 2022 grand Cherokee in for service today and they was great it was done in the time they said an very pleasant service people
From sales to service, Shepard’s is the real deal! Not only did Steve get me exactly what I wanted his follow up after my purchase was incredible. Checking with me to see if I had any questions or issues. Making sure I was fully satisfied and this was all AFTER I bought! Service there… spectacular! Not only are they professional and educated but accommodating! Went in for my inspection and they told me we noticed it’s about time for your oil change, would like us to do that now? They did it right then, I only waited a ...
I had a warranty service preformed in Shepard's service department, and couldn't have asked for a better worry free experience, unlike the waste of time I had to endure trying to get the simplest of tasks done at Quirk Dodge of Belfast. Save your self a lot of time and headaches by taking your vehicle to the people who you can trust to do it right Shepard Chrysler Dodge Jeep of Rockland.
Good customer service. Good options for vehicles in stock. Normal prices from what I've seen
Shepard Dodge service department goes out of their way to help their customers. Great people all thru the dealership. I can’t say enough good about Josh,Scott,Amanda,Shawn and Steven in the service and parts department
Excellent service
I was shopping for a new Wagoneer. Called because they had the exact one I was looking for. Got a salesman named Jonathan. He connected me to the Manager Darrell. Man, am I glad I called them. I was trying to buy local, to no avail. Darrell helped me with the whole purchase. They even delivered it to my house 3 hours away! I am so satisfied with my purchase that I’m recommending them to anyone asking. Had an issue with the vehicle, it was rectified immediately by the dealer, no questions asked. Go see Darrell! He will make sure ...
I knew what I wanted. I called in and dealt with Jonathan and Darrell the Finance Manager. I couldn’t have asked for a better experience. Excellent service! They even brought the car to my house! Excellent job guys. I would recommend these guys to anyone looking for a new Jeep!
I have purchased two trucks from Shepard in Thomaston, and when Dodge comes out with a pickup EV that qualifies for the $7500 credit I will buy a third. Great salesman, no pressure, gave me time do do my own research and at the end of the day a solid deal. They want you to be their customer forever, which is the attitude every honest business should have. Their service department is top-notch.
Shepard Chrysler Dodge has great service. Every appointment I made they would take it in promptly on the time scheduled! Waiting room is great with refreshments wifi , tv. I bought my truck there and decided to stay with their service center rather than my other mechanic due to there knowledge and they also take the time to talk to the customer about their vehicles. Thanks Shepard!
Top notch dealership! Darrell was wonderful to work with and very efficient. I love my new Jeep Grand Cherokee!! Definitely will go through Shepard again
Always easy to get an appointment. Everyone is always courteous and helpful. And service work is performed in a timely manner so I'm not stuck in a waiting room all day.
Service department is excellent correcting the problem we are very satisfied
My husband and I had a great experience in purchasing our new Dodge Challenger! We both want to thank Austin Cunningham of Shepard motors for making it such a simple process to go through! Thanks Again!
I had to have warranty work performed on my vehicle. Called the service department and set up an appointment. Upon arrival, they had a loaner vehicle ready to go and by the end of the day, I had a new rear window installed. It was a smooth process with no issues at all. Thanks!
Very pleased with the oil changes and tune ups and even bigger issues. Loaner car if you need to run local errands. Pleasant bunch.
We have had an excellent experience with Shepard's since the day we purchased our car. Service has been simple and easy.
Salesman Austin Cunningham always goes the extra mile and finds us a vehicle!
I recently was looking to upgrade my 2010 and I got a 2017 dodge journey with only 34,000 miles on it. I absolutely love it. Steven Powell was awesome to work with and very friendly,helpful, the only complaint was it took 4 hours.
Got my new 2021 Classic Tradesman Regular Cab short box love it just had my 1st service and the service department is very friendly and professional 👍🏻
Outstanding sales and service at Shepard Chrysler, Dodge , Ram , Jeep ! Have bought several vehicles from that side of the street and I highly recommend their down to earth and friendly sales staff to anyone looking to buy a new or used car . Steve Powell is one of my absolute favorite people in the industry.
Great experience buying my new RAM 1500 at Shepard’s. Steve Powell is a top notch salesman because his personality is genuine . He is truly trying to get you exactly what you want in a vehicle . If he doesn’t have the answer to a question . He will tell you so , and then he will go get you a correct answer . He doesn’t tell stories , he doesn’t “ Buddy “ you to death . He is low key , smart , friendly , and dryly humorous . Aside from this , we have always been loyal customers to Shepard’s Service Department. We will definitely be buying ...
Great customer service. The service dept is excellent. I went there because the dealership I bought my vehicle from had a problem and basically said it was my problem Shepard fixed it and I will be a customer of theirs now.
Relatively fast, smooth sales experience. Team was quick with follow up and answered all questions promptly.
Good people great service
Shepard Chrysler is a great place to buy a car or truck they are very friendly an honest people they are willing to work with you to help you get the vehicle you want it was the best vehicle buying experience I have ever had Austin was a very honest person an went out of his way to make me happy with my new Dodge Ram 1500 got an awesome deal I could not refuse cut my payment bye$130.00 no one else could come close will bye there again for sure great people thanks for an awesome truck👍🏻
Dealing with the prospect of buying a new or even a used vehicle can be full of anxious moments. Not so when working with Ahmet Arif Meyveagaci at Shepard in Rockland. Ahmet is very knowledgeable, professional and full of useful information when trying to consider all the variables when purchasing a vehicle. 5-stars all the way!!!
Ahmet Meyveagaci is a top notch salesman who listened and produced what we were looking for in a professional and clear manner. I would recommend this salesman to anyone looking to buy a car with no hassles, no BS and no headaches.
I have always had Shepard CDJR service my cars and trucks. I have purchased a few through them also. Even when I didn’t have a CDJR, I would take the vehicle to them. I moved out of state a year ago and I still make a point to plan my trips to Maine around the timing of when my Chrysler 300 needs work or service. Thank you guys for everything!
Extremely helpful staff with a great team of sales reps. Got me the truck of my dreams in time for me to start traveling for the military on to my next base. Absolutely recommend checking out how they can help you. Ask for my man Matt and he'll find you what you're looking for.
Easy to work with! Everything done on time and as discussed! Always a job well done!
I recently purchased my 3rd vehicle, a beautiful and amazing 2020 Ram Warlock. My all time favorite truck so far!! I love it so much that I will only allow Shepard’s certified mechanics work on it. Even for simple oil changes. They are extremely professional and I always have faith in their service. Can’t thank them enough, I truly love my new truck and look forward to my next purchase down the road.
The Service Department is EXCELLENT!!! I’ve had Medical issues come up I’ve had emergency work come up and even my family’s cars need something and these people have ALWAYS gone above and beyond to fit us in and make me feel the best and safest in our vehicles no matter what. I trust NO-ONE with our vehicles other than Shepard’s. Hands down I Love these guys.
Fast Service. Great Pricing. Great people. Love it.
The service here is always prompt and friendly. What else could you ask for?
Easy to get appointment and work done quickly
Great customer service and quick response back for an inspection. Would highly recommend.
Service department is very helpful and had a great experience when I purchased my Jeep last year !
Helpful and friendly sales staff. Helped me get in the right vehicle for me.
Awesome customer service!!
Small dealership, but the service department has been very helpful and took care of a recall for my Renegade quickly and professionally.
Great Service
What a great day!!! My husband and I were planning to test drive a new Chrysler Pacifica Touring L at Shepherd today. My husband called early this morning to see if we could set up an appointment . A gentleman named Logan happened to answer our call. Here is where our experience continued to get better and better! The outdoor temperature was in the low teens. Logan had pulled our requested vehicle close to the door, and had it warming up. Greatly appreciated since leather seats are much nicer warmed up! He got in the back of the vehicle to explain ...
Amazing people.
Great customer service and they are always on it.
Went in with a car in mind, got it but ended up paying more then I had planned. Not salesmen fault he made the experience super easy.
Great customer service, and they are fair priced with their automotive service repairs.
They are a cool shop. Our sales person Logan was super laid back and made us feel at ease during the process. Bought a car and they didn't try to press me for more than I told them I wanted in the beginning. Next car will be from here too.
Josh is wonderful! Totally recommend Shepards.
On vacation, and one of our front brakes locked up. We considered purchasing tools and looking into it ourselves, as we would do if we were at home. We decided it would be better to see if the dealership could take a look. They squeezed us in on short notice and changed our brake caliper for a reasonable price. All together, including waiting for our time slot, we only lost 3 hours of our vacation to our car trouble. I feel fortunate for that! Thanks so much to the service department!
Great customer service. No problem with a loaner vehicle. Great place to do business.
Just bought a new car from Darrell Alberico! Great service!! Thank you!!
Frank was great - made it quick and easy to get my excellent Ram 1500!
Came to shephard...meet with frank it was a wonderful experience, left with 2016 Toyota raz 4!!! Very happy with the hole event!!! Thanks for my forever vehicle 😁 sincerely clayton and jen Walker!!
Mike and Mateo were both pleasant people to do business with. They worked hard to get me the right vehicle in a budget that works well for me.
We just left Shepards just drive event. We dealt with Darrell Alberico. I have to say it was the best car buying experience I have had. He was friendly fast an knowledgeable. I would recommend he to anyone. I know my daughter will be happy in her new car. Thanks to Darrell and the rest of the team
The crew in the service department always take good care of me and my vehicle
Good crew of people.
I just bought a used Toyota Tacoma at this dealership. The salesperson was helpful, respectful and courteous. He was easy to work with and was positive when asked more than once for the best deal available on the used vehicle. He was assisted by others in completing the sale. It is a young, able and friendly team and an experience that was lacking in stress. We were able to come to a very fair price.
Michael Maroules and the team at Shepards were very pleasant and one of the best places Ive ever walked into when it comes to be being courteous and taking time to listening to me and what I needed. They helped me get my low mileage Chevrolet Pickup truck, and they couldn't have made it easier!!! I will always recommend Shepards and Michael to anyone who asks me about my new truck! Thank you for the experience and all the coffee!!! -Rusty
We are here at Shepard CDJ he had worked worked with us to get a like new Nissan! He worked the numbers and worked with us. He is the best salesman because we are walking out with a new vehicle now! I recommend this place and in closing Michael Maroules is the man!!