Shepards is a great place to go ! Zak was very friendly and on top of everything! Such a great experience!

Very very helpful, and even the jokes were good 😉

From someone who has not bought a car in 10 years I have had the best experience with Zac Kimball at Shepard Auto Group he was very accommodating with my special requests in finding the right vehicle for me. He made me feel like my voice mattered and that is a very rare find these days in customer service .Kudos to Shepherds for employing Zac..Highly recommend!!!!

I had the absolute best experience ever! Nate, Brad and Jeremy made this experience smooth and easy. The interest exceeded my expectations and the payment fit my budget. We love out new SUV and are excited to be a part of the rubber duck family. I am now a lifetime customer. Thank you Shepard Dodge, Chevy & Jeep! You rock!!!

Thank you, Zach Kimble at Shepard’s Auto Group in Thomaston, Maine. You made buying my new car a great experience. If you are looking for a responsive, practical and helpful sales person, go see Zach.

Great car buying experience! No bull, just great service. I appreciate him giving me his time and advice. Thanks Zak!

We had a quick and smooth process of both trading in and purchasing a new vehicle. Zach was incredibly helpful throughout the entire process and made it seamless. Would recommend for sure!

Zach was helpful and efficient, answered all our questions, and was able to connect us with a car that is a good solution.

Let me tell you a story about a stressful month. Picture it, May 2026 and my dog suffers a neurological event while hiking in Rangeley that left us all stressed out and scared - and if you're a dog lover, you get it. Emergency vet visits in Southern Maine, specialty neurology consults, MRIs...and so on and so on. And then somehow the universe heard me say, "What next!?" and took it as a challenge - and my car died. ...and so I found myself car-less and faced with the daunting task of car shopping. Somehow I had ... Read More

Full review text opened.

Google - Jun 9, 2026

Let me tell you a story about a stressful month. Picture it, May 2026 and my dog suffers a neurological event while hiking in Rangeley that left us all stressed out and scared - and if you're a dog lover, you get it. Emergency vet visits in Southern Maine, specialty neurology consults, MRIs...and so on and so on. And then somehow the universe heard me say, "What next!?" and took it as a challenge - and my car died. ...and so I found myself car-less and faced with the daunting task of car shopping. Somehow I had to figure out how to take time off from work and leave my neurologically injured dog to go look at cars and deal with salesmen who direct questions to my husband instead of me. (IYKYK...right ladies?) So, I started to browse the local to us dealers, figuring I could minimize my time away from home and keep my dollars local. What started as innocent browsing online, turned into a full blown car buying experience like no other. (I also got incredibly lucky that Shepard had 2 of the exact vehicle models I wanted to test drive -- I didn't buy one, but the Chevy Trailblazer is an amazing little ride and super cute to boot!) First of all, let's start with Zak. Zak was knowledgeable, helpful, and had a great sense of humor throughout the entire process. Car shopping - and especially the buying part - is not my favorite activity, but Zak worked closely with my husband, Rick, to make everything as streamlined and painless as possible. One thing I especially appreciated was how Zak treated ME (not my husband...this is MY car, not his) as the customer throughout the process. Even though my husband was helping coordinate much of the shopping, Zak never talked around me or directed conversations solely to him. He made a point to keep me informed, reached out directly with updates, and made sure I felt involved and comfortable every step of the way. The team at Shepard went above and beyond, accommodating my work schedule by allowing Rick to bring vehicles to me for test drives during the day. They also handled nearly all of the paperwork over the phone, which made the process incredibly convenient. When it came time to pick up my new-to-me Mazda CX-50, I was in and out of the showroom in less than 10 minutes. Zak also went out of his way to make the experience fun and exciting. From sending updates along the way to hyping me up on pickup day, he made me feel genuinely excited about my purchase instead of stressed by the process. Second and to top it all off, the finance team secured a great interest rate and kept me right within my target monthly payment. I can't thank Zak and the entire Shepard team enough for making what is usually a stressful experience so easy, efficient, and enjoyable. If you're in the market for a new or new-to-you vehicle, do yourself a favor and go see Zak at Shepard - you'll be glad you did!

This was a great experience!! Zak was soo helpful and did everything to make this purchase enjoyable!

I bought a new Ram 2500 from Shepard auto group. Ask for the salesman Gorden Simmons, he was really great to deal with. He’s a straight shooter and doesn’t play the typical games you get when purchasing a vehicle. He will work hard to get you in the vehicle you are looking for at the lowest price possible. He gave me an unbelievably great trade in price for my truck I traded in. 20% more than every other dealership I visited. Even after the sale he was still very helpful with any questions I had about features in the new ... Read More

Full review text opened.

Google - Apr 23, 2026

I bought a new Ram 2500 from Shepard auto group. Ask for the salesman Gorden Simmons, he was really great to deal with. He’s a straight shooter and doesn’t play the typical games you get when purchasing a vehicle. He will work hard to get you in the vehicle you are looking for at the lowest price possible. He gave me an unbelievably great trade in price for my truck I traded in. 20% more than every other dealership I visited. Even after the sale he was still very helpful with any questions I had about features in the new truck. I’ve bought many vehicles over the years and usually once you sign the paperwork the salesman wants no more to do with you because he’s already made his sale but definitely not the case with him/Shepard auto group. I’ll be buying every vehicle in the future from them. 5 well earned stars.

Jose and Trevon where the best sales people I have ever dealt with. They were very help full and very honest with me. Trevon gave me very useful information on how to do my payments and save me money. I could not be more pleased that I ended up with these two great men as my sales people.

Good experience, thorough, kind, and attentive.

"I cannot thank Nate and Mike enough for the incredible experience they provided my cousin when buying their car. Car shopping can be incredibly stressful, but Nate and Mike turned it into a positive, seamless, and—dare I say—fun experience. They were patient, genuinely listened to what my cousin needed, and never once made them feel pressured into a decision. Their product knowledge is top-notch, and they took the time to explain all the features, making sure my cousin felt confident driving off the lot. It is rare to find salespeople who act more like trusted advisors than ... Read More

Full review text opened.

Google - Apr 11, 2026

"I cannot thank Nate and Mike enough for the incredible experience they provided my cousin when buying their car. Car shopping can be incredibly stressful, but Nate and Mike turned it into a positive, seamless, and—dare I say—fun experience. They were patient, genuinely listened to what my cousin needed, and never once made them feel pressured into a decision. Their product knowledge is top-notch, and they took the time to explain all the features, making sure my cousin felt confident driving off the lot. It is rare to find salespeople who act more like trusted advisors than salespeople. If you are looking for a transparent, honest, and caring car buying experience, ask for Nate and Mike!"

Mike and Igor were awesome, we got my daughter her first car at a great interest rate and it was perfect for all weather. Loved how quick the process was and their sincerity. It was a great deal with genuine service.

Mike and Nate were so hard at managing to sell the 2024 Toyota Rav4 to me (Golda) and my cousin Barbara that we're so proud of them that all the help to make this happen that there's no words that we can express enough.

Mike and Nate work so hard on getting our car and they were the best people going and we got a RAV4 we never thought we'd get it but we got one and so I take them very much and that they are good people to help people out

I love how it rides and drives Haley was very friendly and we appreciate how she helped us

Had a great time at Shepard's in Thomaston Maine with Nate, Brent and a little bit of Jose. They were awesome to work with and we had many laughs and I walked away with a 2019 Jeep Compass

Nate, Brent and Jose were amazing very helpful and funny. Left with a 2025 jeep

Had an awesome experience with our salesman Nick! We got a great deal, with an easy process.

Grateful that I walked in, met Ossie and walked out with a new car!! He was amazing! Thanks Ossie!

I had the pleasure of meeting Ossie who helped me with getting a car. He was great to work with. Thank you !!!

Wiley is one of the best sales men I’ve encountered! Thank you for your service!

Mike was amazing and gave me an amazing deal on a new car!

Came in for sales event that we got a flyer in the mail for. Ended up getting into a newer vehicle with a lower payment than we had. Everyone was extremely helpful and informative. Would recommend anyone to go here if they are looking for a new vehicle.

Will be coming back to buy from Bryan Rogers again. Thanks for being patient with me and catering to my needs. Been trying to trade my vehicle but struggled to find a good sales person. He is the one!!

Had a very nice experience with Bryan Rogers

By far the best for service & sales! Josh & Scott are exceptional in service & Austin is your go to for sales. Super friendly & very reasonable!

Amazing experience with the sales team. Wiley the salesman was absolutely amazing went above & beyond and helped me get the vehicle I wanted along with Austin in finance! I strongly suggest getting your next car from Shepard Chrysler!!!

Just purchased a 2022 Subaru Forester. Wiley, Austin and Gaige were awesome to work with. Things went quickly, and pressure free. We've purchased there many times and plan on doing so in the future. Shepard's is a local company with a customer first approach to doing business. Give them a chance when you're ready to buy a vehicle. Steven and Linda Powell

Cannot thank Devin and Austin enough for getting me out of a terrible situation and into this Jeep. It was a very crappy process with a car that broke down and they were both super helpful, patient and explained everything during the process. Would highly recommend both of them! Thanks again guys!

My wife and I purchased yesterday a 2025 Jeep Grand Cherokee at Shepherds in Rockland and Devin was our sales associate who assisted us. He was friendly, knowledgeable and guidedus through the sales process. We enjoyed working with him very much!

I just got a 2023 Grand Cherokee L Limited and I Love it! After not getting much help at tuckers, Devin at Shepards assisted me and got me into exactly what I Needed, it was great service, no pressure into buying anything and met everything I wanted for a vehicle, it was so easy! If you guys are looking for a new vehicle I highly recommend asking for Devin at Shepards! He will work some magic to get you exactly what you need, 5 stars from me!

Trevon helped me with the experience. Made the process easy for me and I won a 75 in TV. Excellent sales team to work with!

Very friendly, and went above when asked to help during a tough situation.

Trevon was amazing while my daughter and I were getting a newer vehicle today! Super appreciated the help and patience!!

Thank you very much Steven for all your help!

Abdul and Mike at Shepard dodge was amazing. They were there for every step and patient with us it was a long day but a fantastic day. They are there to help in any way they can they will try to find a way to work with you. Thank you so much !!!!!! We love the truck !

I came in to buy a car and got a better deal than I thought I could get in the first place! Thanks sheapards for making this happen!

Good service. Thank you.

Very professional. Got us right in.

Best customer service team and best service department i bought a 2019 Jeep and I have no regrets

Did what I asked for in a timely manner at a reasonable rate. Josh in service was respectful and polite.

Excellent dealership!

Very friendly staff .

Over 2000 miles from our homebase Grand Wagoneer needed service. Josh and company took care of us like family... we will back again for a new vehicle.. thank you

Went in for a oil change and some other issues Josh Shepard was excellent at explaining everything and made sure he got things done and I was on vacation at the time from another state would recommended them 100%

Exceeded my expectation

The Service Crew is very friendly and knowledgeable

Great customer service

They have always treated me well

Service and attitude are fantastic at Shepherd.

Great service

They had my Jeep towed and repaired while I was out of town. I was completely satisfied.

Customer Service is the best. Put a sticker on my car!

Just had our 2022 grand Cherokee in for service today and they was great it was done in the time they said an very pleasant service people

I had a warranty service preformed in Shepard's service department, and couldn't have asked for a better worry free experience, unlike the waste of time I had to endure trying to get the simplest of tasks done at Quirk Dodge of Belfast. Save your self a lot of time and headaches by taking your vehicle to the people who you can trust to do it right Shepard Chrysler Dodge Jeep of Rockland.

Good customer service. Good options for vehicles in stock. Normal prices from what I've seen

Shepard Dodge service department goes out of their way to help their customers. Great people all thru the dealership. I can’t say enough good about Josh,Scott,Amanda,Shawn and Steven in the service and parts department

Excellent service

I knew what I wanted. I called in and dealt with Jonathan and Darrell the Finance Manager. I couldn’t have asked for a better experience. Excellent service! They even brought the car to my house! Excellent job guys. I would recommend these guys to anyone looking for a new Jeep!

As always, I would recommend Shepard’s to anyone who wants service, honesty, reliability. For people who think that dealers are more expensive than private mechanics, they are wrong. I shopped around for new tires, including tire specific service centers. Shepard’s prices for the same tires couldn’t be matched by at least 3 local tire centers. They were also less expensive for a wheel alignment as well. They always work on my truck at the time it is scheduled unlike some places where you have to leave your vehicle for more than one day. Thank you for your consistent ... Read More

Full review text opened.

Google - Aug 5, 2022

As always, I would recommend Shepard’s to anyone who wants service, honesty, reliability. For people who think that dealers are more expensive than private mechanics, they are wrong. I shopped around for new tires, including tire specific service centers. Shepard’s prices for the same tires couldn’t be matched by at least 3 local tire centers. They were also less expensive for a wheel alignment as well. They always work on my truck at the time it is scheduled unlike some places where you have to leave your vehicle for more than one day. Thank you for your consistent customer service !

Top notch dealership! Darrell was wonderful to work with and very efficient. I love my new Jeep Grand Cherokee!! Definitely will go through Shepard again

Always easy to get an appointment. Everyone is always courteous and helpful. And service work is performed in a timely manner so I'm not stuck in a waiting room all day.

They treat you like a friend or family.

Service department is excellent correcting the problem we are very satisfied

My husband and I had a great experience in purchasing our new Dodge Challenger! We both want to thank Austin Cunningham of Shepard motors for making it such a simple process to go through! Thanks Again!

I had to have warranty work performed on my vehicle. Called the service department and set up an appointment. Upon arrival, they had a loaner vehicle ready to go and by the end of the day, I had a new rear window installed. It was a smooth process with no issues at all. Thanks!

Very pleased with the oil changes and tune ups and even bigger issues. Loaner car if you need to run local errands. Pleasant bunch.

We have had an excellent experience with Shepard's since the day we purchased our car. Service has been simple and easy.

Salesman Austin Cunningham always goes the extra mile and finds us a vehicle!

I recently was looking to upgrade my 2010 and I got a 2017 dodge journey with only 34,000 miles on it. I absolutely love it. Steven Powell was awesome to work with and very friendly,helpful, the only complaint was it took 4 hours.

Got my new 2021 Classic Tradesman Regular Cab short box love it just had my 1st service and the service department is very friendly and professional 👍🏻